All orders are shipped Express from Serbia. We use DHL Express Shipping.
Orders are processed Monday-Friday and shipped the following business day. Orders usually take around 2-5 business days to ship. Please note that due to COVID-19 there may be slight delays for understandable reasons out of our control.
Quoted international shipping fees do not include custom & or duty fees. As these fees vary from country to country, we have no control over these charges. If raised, those charges don't go to us, but rather to the customs office of your country. The customer is responsible for all customs & duty fees payable upon delivery, on a Delivery Duties Unpaid (DDU) basis. If customs or duties are raised, you'll be notified by your local customs office of this, as well as with details of how to pay them.
You will not always be required to pay duties or import tax, but it is important to be aware of your local government's terms to prevent any surprises.
Please note: If you decide not to pay import taxes or duties and choose to reject the parcel, you will not be refunded for your order.